Urology Direct Clinic
Hours: Wednesday–Friday, 08:00–16:00 (Some flexibility may be considered).
Main Duties and Responsibilities
* Support clinicians in the delivery of high‑quality patient care within the urology outpatient setting.
* Provide compassionate, professional, and dignified care to all patients.
* Perform male and female catheterisation (training can be provided if required).
* Undertake venesection and cannulation where competent to do so.
* Chaperone during examinations and procedures as required.
* Receive and manage telephone referrals from GPs, Emergency Departments, community teams, and patients and document accurately.
* Liaise with community nursing teams and complete referrals where appropriate.
* Arrange and coordinate ongoing clinical supply orders for patients.
* Ensure clinic rooms are appropriately prepared and stocked.
* Escalate concerns appropriately and work within own level of competence.
* Work both independently and as part of the wider multidisciplinary team.
* Develop autonomous working practices once deemed competent and appropriately trained.
About You
* Be enthusiastic, caring, and motivated.
* Have excellent interpersonal and communication skills.
* Demonstrate a calm, professional, and empathetic bedside manner.
* Be proactive and willing to learn new skills.
* Thrive in a busy clinical environment.
* Work well both independently and within a team.
* Have good organisational and time‑management skills.
* Be confident communicating with patients and healthcare professionals via telephone and face‑to‑face interactions.
Desirable Skills and Experience
* Previous experience working in an acute hospital setting.
* Male and/or female catheterisation experience.
* Venesection and cannulation skills.
* Experience within outpatient, acute, or urology services.
* Knowledge of clinical documentation systems.
Training and support will be provided for the right candidate.
This vacancy does not meet the Home Office threshold for sponsorship; therefore, we are unable to accept applications from candidates who do not have the right to work in the UK.
This advert closes on Friday 29 May 2026.
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