Job description:
Monday - Friday 08:00-18:00 excluding Public Holidays
You must be available to work Monday-Friday over the festive period excluding Bank Holidays (Christmas Day, Boxing Day & New Year's Day).
The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work.
The Opportunity
We are currently recruiting a Customer Service Associate for our Corporate Hub at Lincolnshire County Council's Customer Service Centre you will be the first point of for District Council Services (e.g. Council Housing repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately.
If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you!
About you
To be a successful Customer Service Associate you will have a passion for delivering exc...