A position has become available for an enthusiastic Medical Secretary to join the Secretarial team. The role requires a self-motivated, disciplined individual to assist with the day to day smooth running of the practice. The chosen candidate must have excellent interpersonal skills, be a superb communicator both written and verbally.Previous secretarial experience is essential; knowledge of medical terminology would also be an advantage. Audio typing experience will be required for this role, as will an advanced knowledge of the WCCG system.The successful candidates key tasks will include formatting of clinic letters using dictation tapes, written requests and Lexacom software, overseeing and arranging requests for private medicals, Occupational Health queries and liaising with the private sector.Managing the Medical Secretary Inbox and responding to email queries and telephone calls from secondary care, professionals and patients to drive forward service improvement and patient focused care.The successful candidate will provide administrative support to clinical colleagues and the practice manager. Other responsibilities will include general office duties such as photocopying, managing post, requesting medical records, ordering equipment, stationery and consumables.
Main duties of the job
* To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
* Oversee the requests and administration of medicals and private medicals
* Oversee the private occupational health side of the business; receive requests, arrange appointments, create reports, take payment and liaise with companies and patients.
* To assist the practice manager with all clerical and administrative duties including remittance advice.
* Have sound knowledge of GDPR
* Oversee the secretarial email messages
* To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
* To retrieve medical records and assist the completion of medical/insurance records.
* To provide cover for members of the secretarial team during periods of sickness and annual leave.
About us
Isca Medical Centre is a well-established, progressive andfriendly practice located in Caerleon with a branch surgery in Ponthir and hasapproximately 9500 patients.
The main practice is situated within the suburban Romanvillage of Caerleon with nearby access to the M4 and many local amenities. Weare a busy, forward thinking Practice who is committed to the continueddevelopment of our staff.
We provide high quality, accessible and resilient NHSservices for our patients within a village community setting. Very pleasantwork settings within a renovated listed building in Caerleon and modern purposebuilt premises in nearby Ponthir, both with on site staff parking.
Our practice has an excellent reputation with patients,staff and consultant colleagues in the local area.
Job responsibilities
* To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
* Oversee the requests and administration of medicals and private medicals
* Oversee the private occupational health side of the business; receive requests, arrange appointments, create reports, take payment and liaise with companies and patients.
* To assist the practice manager with all clerical and administrative duties including remittance advice.
* Have sound knowledge of GDPR
* Oversee the secretarial email messages
* To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
* To retrieve medical records and assist the completion of medical/insurance records.
* To provide cover for members of the secretarial team during periods of sickness and annual leave.
Person Specification
Qualifications
* Must have a Secretarial qualification or current Secretarial experience.
Experience
* Experience of working in Primary Care
Communication
* Excellent interpersonal and communication skills with other team members and patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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