Overview
To be trusted to provide consistently outstanding care and exemplary service. Our values are: Include, Respect, Improve. We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. We want our staff to believe in, demonstrate and live our values in everything we do.
We are recruiting for motivated Emergency Care Assistants to join our Emergency Department team, who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Emergency Care Assistant (ECA) role is a vital and valued role within the nursing team. The ECA post holder will work collaboratively and co-operatively under the supervision of a Registered Nurse and as part of a multidisciplinary team to deliver high-quality, compassionate care to patients and their families/carers.
ECAs are required to undertake Care Certificate training, which comprises a set of standards developed for the health and care support workforce that underpin the delivery of safe, effective and compassionate care. Post holders are required to undertake the Level 2 Apprenticeship in Clinical Healthcare Support, unless they have already obtained a recognised qualification or experience at a comparable level. This post is based in the Emergency Department, and the post holder may be required to work across the Urgent & Emergency care services at Lister Hospital including: Acute Medical Unit (AMU), Same Day Emergency Care (SDEC), Urgent Treatment Centre (UTC).
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Shortlisted candidates will be invited to attend the English and maths assessment on Friday 10th April 2026. Only candidates who pass the assessment will be invited back for interview at a later date.
Committed to our Community
East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce. We understand the importance of balancing work and home life and are committed to supporting flexible working for our staff wherever possible.
We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to discuss how we can adjust the interview process to best support you, please contact us by emailing examples@example.co.uk. We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust. We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to balance work and caring.
What follows are details about the Trust's services and sites. If you need reasonable adjustments for a disability, or a life event such as menopause, please let us know so we can consider your application fairly and to get the best out of you during the selection process.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff and patients are at the heart of delivering this ambitious agenda.
Responsibilities
* Assist the nursing staff in maintaining a safe environment and delivering a high standard of patient care.
* Learn and perform practical skills within the Emergency Department, including baseline observations, ECG recording, cardiac monitoring, venepuncture, cannulation, and basic life support.
* Gain experience in wound care and closure techniques, application of support/splintage (under instruction from a registered nurse), urinalysis, pregnancy testing, and assisting patients with mobility, nutrition, hygiene, and comfort.
* Learn the basic layout and functioning of medical equipment.
Qualifications and Requirements
* Must be willing to undertake Care Certificate training and the Level 2 Apprenticeship in Clinical Healthcare Support (unless already qualified or experienced at a comparable level).
* Ability to work under the supervision of a Registered Nurse and as part of a multidisciplinary team within the Emergency Department and across Urgent & Emergency care services.
* Commitment to delivering compassionate, patient-centred care.
Note: If a vacancy is temporary, the duration will be specified in the advert. If it becomes permanent, successful applicants may be slotted into the role without re-applying, if appropriate. Internal applicants should refer to notes on secondments.
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