As a Field Action Operations Manager - EMEA, you will play a pivotal role within the Quality Team, leading and managing a dedicated group to ensure the efficient and compliant execution of Field Actions across the EMEA region. This position is instrumental in fostering a culture of quality that underpins innovation and operational excellence, helping to deliver the highest-quality, most competitive products and services to customers and their patients. Working collaboratively within a dynamic team, you will focus on driving accuracy, effectiveness, and efficiency in all quality-related activities. This role offers flexibility regarding location across EMEA and supports remote working arrangements.
Main responsibilities will include:
1. Lead the execution phase of all Field Actions within EMEA, ensuring timely delivery of all deliverables and adherence to timelines.
2. Manage a team of PMQ Specialists, fostering collaboration and harmonization in the execution and closure of Field Actions.
3. Maintain all records associated with Field Action execution within the EMEA Field Action SharePoint site.
4. Prepare, track, and monitor metrics related to process performance, identifying potential risks and communicating them to stakeholders.
5. Identify and implement opportunities for process improvements and leverage technology for organizational agility.
6. Collaborate with other BD regions and Business Unit PMQ associates for effective global Field Action execution.
7. Engage in activities to elevate the Culture of Quality through education, training, or communication programs.
8. Perform additional duties as requested by EMEA Post Market Quality leadership to support the organization.
Hold a degree or equivalent in a relevant subject, with proven experience in medical device QA and/or RA, and at least 2 years of people management experience.
Experience in managing projects/resources across multiple locations; project management qualification or progress towards one is desirable.
Demonstrate attention to detail, excellent communication skills in English, and the ability to build effective stakeholder partnerships.
Showcase strong project management and critical thinking skills, with experience in process improvements and change management.
Ability to handle sensitive information confidentially.
BD is a leading global medical technology company committed to advancing health through innovative solutions. We foster a culture of learning, growth, and collaboration, with a focus on on-site teamwork to promote creativity and problem-solving. Our workplace arrangements include a minimum of 4 days in-office per week, with flexibility for remote or field-based roles as indicated in the job postings.
Becton, Dickinson and Company is an Equal Opportunity Employer. We value diversity and are committed to an inclusive environment.
We invest in our associates' well-being and development, offering competitive compensation and benefits. Salary ranges are based on experience, education, skills, and location, with a typical range of £57,400 to £97,600 GBP annually.
#J-18808-Ljbffr