Internal Account Manager
Runcorn
1. TBC,
2. Permanent / Full Time
Internal Account Manager – SME - Solvents Division
Location: Runcorn
Salary: Competitive, depending on experience
Hours: Full-time, Permanent
Hybrid working and flexible hours available
We are working on behalf of a fast-growing chemical business to find a proactive and enthusiastic Internal Account Manager to join their friendly team within the Solvents Division.
This is a fantastic opportunity to join a business that supports personal development and offers genuine career progression in a dynamic and evolving industry.
What you’ll be doing:
Reporting to the Business Director, as an Internal Account Manager you’ll be responsible for growing market share across new and existing product lines, managing a defined sales territory, and building strong relationships with both internal and external stakeholders.
This is a varied and commercially focused role that involves:
3. Managing a portfolio of SME customers within a specific sales territory
4. Developing an opportunity pipeline and identifying added value opportunities
5. Proactively using outbound lead generation techniques to create new business
6. Conducting virtual sales meetings and maintaining regular engagement with customers
7. Building and maintaining relationships with purchasing and technical contacts
8. Producing monthly sales reports and analysing data to identify gaps and trends
9. Updating the CRM system with customer data, visit reports, and key insights
10. Compiling account plans and working to agreed KPIs
11. Relaying market feedback to the Business Director
12. Identifying cross-selling opportunities across the wider group
13. Supporting additional business unit tasks and projects when required
What we’re looking for:
Must have:
14. Strong communication and negotiation skills
15. Ability to manage workload, multitask, and meet deadlines
16. Self-motivated with a proactive mindset
17. Adaptable to changing market conditions
18. Able to build long-term relationships with clients and colleagues
19. Strong team player who can also work independently
Nice to have:
20. Experience in chemical distribution or a similar technical/commercial environment
21. Previous experience in a sales or account management role
22. Familiarity with Microsoft Dynamics or similar CRM platforms
What’s on offer:
23. Generous holiday allowance with the option to buy/sell additional days
24. Flexible hours and hybrid working
25. Mental health support, including access to free therapy and counselling
26. Physical wellbeing initiatives and team challenges
27. Ongoing development opportunities with internal and external training
28. Supportive and inclusive culture that encourages creativity and innovation
A bit about the business:
This UK-based company supplies chemicals and technical expertise to clients across a range of material science industries, both in the UK and globally. With a focus on innovation and collaboration, the business encourages a creative and solutions-driven culture where new ideas are valued, and everyone is trusted to play their part.
As part of a wider group of companies, the team works closely across divisions to deliver excellent commercial services while fostering a friendly, open, and forward-thinking working environment.