Job Purpose:
To be commercially responsible for a number of national accounts to ensure they exceed planned sales & marketing expectations within agreed revenue and margin parameters.
Duties & Responsibilities:
To ensure that sales and profit from the account portfolio are delivered in line with company & customer expectations.
To negotiate Hozelock margins & promotional costs.
To understand the business objectives & strategies of your customers to ensure the development of relevant categories.
To negotiate NPD listings and promotional activity on an on-going basis.
To ensure exceptional customer service (specific targets by account) is achieved at all times by communicating effectively with both internal & external customers.
To liaise with all key internal departments & functions to ensure customer needs are met in a timely & efficient manner.
To drive best practise to ensure that all account activities are clearly communicated within the business to ensure a professional & timely output.
To be responsible for accurate sales forecasts for all listed products – both standard and promotional lines.
Produce monthly performance summary reports on portfolio for presentation both internally and to customers.
To actively review and assess all promotional activity to ensure relevance and effectiveness and make recommendations on future activity.
To drive category management & category development initiatives within accounts to ensure overall growth & margin objec...