Customer Service Apprentice About the role You’re an innovative thinker, passionate about the planet and eager to play a role in creating sustainable packaging that keeps the world healthy, fed and working. You’ll be providing continuous support to the existing team of Customer Service Managers. You will report to the Customer Service Team Leader and working hours are 39hrs a week. Monday – Thursday 8am-5pm and Friday 8am-4pm Key Job Accountabilities As part of the Customer Service Team you’ll be responsible for… * To work with and assist an established team of Customer Service Managers with tasks such as but not inclusive to, raising specifications, processing customer orders, raising artwork and ink check sheets, NPR and NCD processing etc. There are also areas of project management that the CSM’s will need assistance with. * Processing of customer orders in a timely manor. * To provide feedback in any areas of potential contention. * To help monitor overdue stocks. * To provide adhoc information to the Customer Service Team Leader and CSM’s relating to all areas of the business in terms of forecasts and turnover. * Any other reasonable adhoc task as requested by management. The post holder may be required to perform duties other than those given in the job description. The particular duties and responsibilities attached to the post may vary from time to tim...