As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the Role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions, demonstrating our innovative products, developing existing customer relationships, uncovering new business opportunities, and managing your sales area strategically using our CRM system, Salesforce.
Who is Hilti?
Hilti is dedicated to improving productivity, safety, and sustainability in the global construction industry through innovation. Our strong customer relationships foster the creation of products and solutions that make construction better. With a passionate and inclusive global team of 34,000 employees across more than 120 countries, Hilti offers opportunities for personal growth and career development. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What Does the Role Involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating our innovative products and software to customers on-site.
* Developing 'focus' customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What Do We Offer?
* A passionate and inclusive global team with a caring, performance-driven culture.
* Extensive onboarding and training, along with company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after 2 years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle with fuel/charging card, laptop, and mobile phone.
* A £2,000 reward for referring a successful candidate.
What You Need Is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover and address customer needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive, motivation, curiosity, and excellent organizational skills.
* Essential: Full manual UK driving license with no restrictions or points that impact site visits.
Who Should Apply?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background. Please apply for a single role that fits your skills, as the team will assign you accordingly.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds. If selected, you'll complete an online assessment and a short video interview. We cover travel expenses for interviews. If no current vacancies match, you'll be kept in our talent pool for future opportunities.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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