Our established client is currently looking to recruit an IT Technician on a temporary to permanent basis
IT Technician
Derby - Hybrid
GBP14.50 - GBP18.50 per hour / GBP27,000 - GBP29,000
We re looking for a proactive and hands-on IT Technician. In this key support role, you ll ensure reliable, secure, and efficient operation of end-user computer systems to help staff perform critical business tasks. You ll resolve technical issues both remotely and on-site, install and maintain hardware and software, and collaborate with wider IT teams to maintain a high-performing desktop environment.
What You ll Be Doing
* Delivering expert helpdesk support via phone, email, remote tools, and in person
* Troubleshooting and resolving hardware and software issues across multiple locations
* Installing, configuring, testing, and maintaining desktops, laptops, and related systems
* Managing antivirus deployments, updates, and system security compliance
* Performing hands-on hardware fixes and software upgrades at the desktop level
* Supporting offsite/remote users as needed, including occasional UK/EU travel
* Assisting with IT performance monitoring and reporting
* Collaborating with network and infrastructure teams to ensure system reliability
* Maintaining logs, documentation, and technical procedures
What You ll Need
* 2 4 years of experience in an IT support/technician role
* High school diploma (preferably in Computer and Information Science or related discipline)
* Working knowledge of desktop hardware, Windows OS, and basic networking
* Excellent customer service skills and a methodical, solutions-focused mindset
* The ability to work independently with minimal supervision
* A willingness to travel within the UK and EU when required
This is a fantastic opportunity to join an established organisation that offer an excellent working environment and package and potential for progression. #J-18808-Ljbffr