Job Title: Sales Advisor
Salary: £25,500-£26,000 per annum
Location: Potters Bar
Hours: Monday to Friday, 9:00am - 5:00pm, Saturday 9-1 (alternate)
Contract: Permanent
Company Overview
Our client, a well-established insurance company, is seeking a motivated Sales Advisor to join their growing team. The successful candidate will play a key role in supporting customers throughout their insurance journey — from handling new business enquiries to managing renewals, amendments, and cancellations.
Responsibilities
* Handle pre- and post-sale client enquiries efficiently and accurately.
* Prepare and issue renewal invitations for existing clients.
* Manage the full customer lifecycle, including new business, mid-term adjustments, renewals, amendments, and cancellations.
* Build and maintain strong, long-term relationships with customers.
* Consistently deliver a high standard of customer service.
* Achieve and exceed KPI targets, particularly relating to add-on product sales.
Candidate Requirements
* Support the team in achieving performance and sales targets.
* Accurately assess customer needs to recommend the most suitable insurance cover.
* Collaborate with colleagues and provide assistance where required.
* Manage new business enquiries and convert leads into active policies.
* Process mid-term adjustments, amendments, renewals, and cancellations with precision and efficiency.
* Handle referrals and escalations promptly and professionally.
* Deliver clear, compliant insurance advice while maintaining exceptional customer service standards.
* Gain full knowledge over products and services.
What to Expect
This is an excellent opportunity for a confident communicator with a strong customer focus and a passion for achieving results in a fast-paced, professional environment.
Application Process
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
Recruitment Agency
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors.
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