Overview
We are seeking a dynamic and experienced Store Manager to lead our retail team and ensure the smooth operation of our store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for overseeing daily operations, managing staff, and driving sales while maintaining a positive shopping environment.
Duties
* Lead and motivate a team of sales associates to achieve store objectives and enhance customer satisfaction.
* Oversee daily store operations, ensuring compliance with company policies and procedures.
* Manage inventory levels, including ordering, merchandising, and stock management to optimise sales opportunities.
* Develop and implement effective sales strategies to drive revenue growth.
* Conduct regular training sessions to enhance team skills in customer service, product knowledge, and sales techniques.
* Monitor performance metrics and prepare reports on sales performance, inventory levels, and staff productivity.
* Foster a welcoming atmosphere for customers by maintaining high standards of store presentation and cleanliness.
* Handle customer inquiries and resolve any issues promptly to ensure a positive shopping experience.
Qualifications
* Proven experience in retail management or supervisory roles is essential.
* Strong leadership abilities with a focus on team management and development.
* Excellent communication skills, both verbal and written, with proficiency in multilingual or bilingual communication being advantageous.
* Demonstrated ability in sales management with a track record of achieving targets.
* Solid organisational skills with effective time management capabilities to prioritise tasks efficiently.
* Experience in merchandising and understanding of retail trends is highly desirable.
* Administrative experience is beneficial for managing reports and documentation effectively.
* Proficient phone etiquette for handling customer calls professionally. Join us as we strive to create an engaging shopping experience while leading our team towards success
Looking for an immediate start within the next few weeks
Job Types: Full-time, Permanent
Pay: From £15.00 per hour
Expected hours: 40 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Experience:
* Retail management: 1 year (preferred)
Work Location: In person