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Hospitality assistant

Hastings
TN United Kingdom
Hospitality assistant
€40,000 - €60,000 a year
Posted: 8 May
Offer description

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Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

We offer some excellent rewards & benefits including:

* One free meal per shift for all team members.
* Increased annual leave entitlement, with additional days for team members who work with us for 3 years or more.
* Cycle to Work scheme – save on commuting costs and improve your health.
* Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
* Company sick pay, which exceeds statutory entitlement (subject to length of service).
* Refer a Friend Scheme for successful referrals for all permanent roles within Oakland Care (T&C's apply).
* Recognition and staff appreciation initiatives.

Location: Hastings Court Care Home, 314 The Ridge, Hastings, East Sussex, TN34 2RA

Hours: 40.25 hours per week

Pay: £12.60 per hour

Contract: Full-time

Shift: Days

What do you need to succeed:

Our Hospitality Assistants support our care teams to provide exceptional hospitality services, supporting the Head Chef, Reception Teams, Housekeeping, and Lifestyles Team. This is a crucial position, central to the lives of the people we support and their families, so good people skills are essential, alongside strong organizational skills. If you have previous experience in hospitality and an affinity for care, this is the role for you.

Key responsibilities include:

* Assisting with meal service in resident rooms or dining rooms.
* Refilling water/drink jugs regularly in resident rooms.
* Setting up and clearing tables before and after lunch service.
* Maintaining temperature records of fridges and service stations.
* Maintaining the Bistro to ensure a professional, fully stocked offering.
* Attending to residents' non-care needs, such as opening/closing curtains, changing TV channels, etc.

Qualifications and attributes:

* Previous experience in a similar role within a luxurious setting.
* 'Can do' attitude and willingness to support residents with high-quality service.
* Customer-facing experience, including building relationships with internal & external stakeholders.

Personal attributes:

* Reliable and punctual.
* Effective team player.
* Professional appearance and standards.
* Understanding of sensitivities working within a care home environment.
* Ability to develop good relationships and represent the organization professionally.
* Trust-building skills and awareness of individual differences.
* Motivated to go above and beyond, working with passion and enthusiasm.
* Commitment to growth and learning.
* Approachable and calm under pressure.

Our mission is to provide exceptional homes for people to live, love, and be loved, where everyone is part of our Family:

* Family
* Integrity
* Respect
* Exceptional
* Sustainable

Apply now!

If you're ready to start your journey and make a difference, don’t delay—apply today!

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