Assistant Manager – Catering & Retail OperationsLocation: Leeds | Salary: £34,000 | Hours: Mon–Fri, 40 hrsWe're looking for an experienced and commercially minded Assistant Manager to support the General Manager in running a high-volume catering and retail operation in Leeds. You'll oversee teams across a busy restaurant, coffee shop, hospitality service and vending, ensuring excellent service and strong financial performance.Key ResponsibilitiesCustomer & Client ServiceDeliver excellent service and lead by exampleBuild strong relationships and act on customer feedbackSupport upselling and maintain high front-of-house standardsOperational LeadershipOversee day-to-day running of all outletsEnsure brand standards, hygiene and safety complianceManage rotas, training, team briefings and engagementMaintain clean, safe and efficient working environmentsCommercial & Financial FocusSupport delivery of sales, profit and labour targetsAnalyse sales data to drive improvementsManage labour budgets, rotas, wastage and cost controlWork with chefs to cost menus and maintain marginsHealth & SafetyEnsure compliance with food safety, hygiene and HSE proceduresTrack and report accidents, incidents and near missesMaintain audit-ready standardsAbout YouEssentialExperience managing a commercial operation (£1m turnover)Strong people management and communication skillsFinancially aware; able to interpret sales dataExperience in multi-outlet or high-volume environmentsWell organised, confident under pressure and IT literateCustomer-focused, professional and a proactive team playerDesirableNVQ Level 2 / HND / Management qualificationExperience with variable service peaksExperience in high customer-care environmentsInnovative and able to motivate teamsWhy Join Us?We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Free mealsOnsite free car parkingSubsidised onsite facilitiesContributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesAbout UsRestaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/2811/86017001/52778159/SU RA GroupCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!