Job Description
Our client is a main car dealership looking to recruit an experienced, Warranty Administrator for their car dealership.
Warranty Administrator Role:
1. To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
2. Ensure all administrative functions within the warranty department are carried out in accordance with company policies
3. Administer warranty policy in the best interests of the dealership, manufacturer and customer
4. To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
5. Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
6. Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
7. Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
8. Maintain knowledge on all warranty procedures and documentation
9. Support other staff members on all warranty related matters
About You:
10. Main dealership experience
11. Ideally competent in using Kerridge
12. Organised and efficient to deal with the volume of paper work
13. Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
14. Disciplined with a passion for attention to detail
15. Be a professional, enthusiastic and experienced individual
Offering a very competitive salary depending on experience