Please note this is a permanent position Working hours: 35 hours per week Interview Date: To be confirmed We are looking to recruit a permanent Coffee Hub Manager at The Reading Lower Earley Salvation Army Corps. The Coffee Hub is a Christian-based coffee shop operating from its church building in the Lower Earley retail centre. It provides a warm and welcoming space where members of the community feel comfortable to come with friends, or on their own, for light refreshments, knowing that there is always a friendly face and someone to talk to. The aim is to be a meeting hub which supports all age groups in the local community. It provides an initial contact point where people can find out about other activities in which they might like to take part. The position is site based as the working hours for the role are Monday to Friday 9:30am - 17:00pm. The Coffee Hub is open Monday to Friday from 10am to 4pm except for English Public Holidays and for the 3 days between Christmas and New Year. Key responsibilities: Preparing and serving to customers, working within allocated budgets, and regularly reviewing and updating menus to maximise customer satisfaction. Recording and regularly reporting on the financial performance of the Coffee Hub, ensuring that a commercial approach is maintained to ensure sales revenues are maximised and costs are minimised. Delivering exceptional customer service, interacting with customers in a friendly and professional manner, and serving as a role model to the Coffee Hub team. Responsible for stock control and ordering activities, maintaining food supplies in liaison with suppliers to ensure best value for money and minimising food wastage. The successful candidate will be able to demonstrate: Experience of working at a management or supervisory level within a food retail/catering environment, with good commercial awareness and acumen. Strong knowledge and experience of preparing and serving food, and planning menus in a café/catering environment. Excellent demonstrable communication and customer services skills with the ability to deal with customers and colleagues in a polite and effective manner. Up to date knowledge and understanding of food hygiene requirements pertaining to food preparation, cooking and storage including BFH and COSHH requirements. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK, an Enhanced DBS Check. For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.