Job Description
Maintenance Manager (Electrical)
Kent - Rochester
Full Time
Salary: £55,000 to £60,000 per annum, depending on qualifications and experience, Plus Car or Car Allowance, Plus Flexible Benefits Package + On Call Escalation fee
Summary
NG Bailey Facilities Services is recruiting for an experienced Maintenance Manager on the prestigious South East Trains LTD Contract.
As the Maintenance Manager, you will lead a team of technicians to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance.
You will oversee adherence to NG Bailey systems and procedures to maintain operational excellence, while leading from the front in a fast-paced, safety-critical environment. This is a high-impact role offering the opportunity to take ownership of a dynamic, multi-skilled team and drive performance across a live rail contract.
The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through training.
In addition to a strong electrical background, this role requires a broad understanding of building services, including mechanical systems, plumbing services, and building fabric maintenance, ensuring a fully integrated approach to service delivery across all assets.
The Maintenance Manager will need to have experience in Electrical Installation Condition Reports (EICRs), electrical installations, and minor works, ensuring compliance with industry standards and the delivery of high-quality services.
Some of the key deliverables in this role will include:
* Lead the team in the provision of excellent service delivery by monitoring performance, taking corrective action where necessary, and escalating to the Account Manager as appropriate.
* Undertake risk assessments and safety audits in line with relevant legislation and NG Bailey Health and Safety procedures.
* Ensure compliance with statutory regulations across electrical, mechanical, plumbing, and fabric disciplines, supporting a culture of continuous improvement.
* Work with the Account Manager to monitor the client’s statutory compliance tracker.
* Develop strong client relationships and identify additional work opportunities.
* Manage subcontractor works, ensuring compliance with NG Bailey procurement processes and client procedures.
* Monitor completion of PPM, reactive, and quoted works via CAFM and client systems.
* Liaise with the on-site helpdesk team to ensure effective deployment of technicians and achievement of SLA/KPI targets.
* Support mobilisation and ongoing operation of contracts and additional sites.
* Deliver toolbox talks and monthly team meetings in line with SHEQ requirements.
* Produce quotes and manage tender returns for small to medium-sized works.
* Complete monthly performance reporting in collaboration with the Account Manager.
Working hours:
Working hours are 40 hours per week - Monday to Friday, with an OOH escalation rota of 1 in 3 weeks
What we’re looking for:
An experienced Maintenance Manager delivering a high standard of building services provision (planned and reactive), with a strong focus on customer service and operational excellence.
You will demonstrate:
* A strong electrical background, supported by relevant qualifications.
* A broad, practical understanding of mechanical building services, plumbing systems, and building fabric maintenance.
* Experience managing multi-disciplinary teams across a live operational environment.
* Strong knowledge of compliance, statutory requirements, and safe systems of work.
Qualifications:
* Completed a recognised Electrical Apprenticeship (Preferred, not Essential)
* City and Guilds 236 Parts 1&2 OR equivalent
* City and Guilds 2382 18th Edition
* City and Guilds 2391 (Desirable)
* Personal Track Safety - PTS (Desirable, not Essential)
* IOSH Working / Managing Safely (Desirable)
* Safe system of Work Procedure – PTW; RAMS etc (Desirable)
* L8 Training (Desirable)
Benefits:
We're always evolving our benefits to ensure we're attracting and retaining great people.
* Salary: £55,000 to £60,000 per annum, depending on qualifications and experience, Plus Car or Car Allowance, Plus Flexible Benefits Package + On Call Escalation fee
* 25 Days Holidays plus Public Holidays
* Pension with a leading provider and employer contribution
* Sick Pay
* Personal Wellbeing and Volunteer Days
* Private Medical Insurance
* Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
* Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
* Personal development programme
Next Steps:
As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.
We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.
About Us:
We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.
Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.
Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
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