Are you an ambitious, self-driven person with a can-do attitude and a Passion for Pensions? We are hiring for a Transition Specialist within our Speciality area where your primary focus will be on the delivery of new client administration service installations for a leading insurance client.
You will play an essential role from the initiation of an insurance buy in through to completion of a buy out and will typically act as an administration contact during the project delivery phase.You will ideally have a strong broad understanding of the various delivery streams across a pensions administration service and a strong background in final salary pensions administration or buy-ins and buy-outs. You will also need to be able to co-ordinate and provide guidance across multiple workstreams and the ability to understand and explain complex issues.
What can we offer you? A fun and engaging environment working with some of the best people in our industry. We will reward your efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a “hybrid” style, with a mix of remote and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
The Role
1. Support a portfolio of new insurance buy in and buy out deals, attending regular transition calls / meetings with the client and as required by the ceding third party administrator.
2. Ensure that all delivery promises and performance standards are achieved.
3. Ensure that all procedures and client controls are established and documented during transition.
4. Challenge procedures to identify and drive process improvements.
5. Be a point of reference on technical issues and administration related queries.
6. Coach, mentor and drive colleague training and development.
7. Build relationships across Outsourcing teams (on and off-shore) and WTW lines of business.
8. Work with the Transitions Project Manager to improve operational efficiency and reduce costs. automation, full use of standard procedures.
9. Work with your team and the business to create a positive working environment.
10. Provide an efficient, professional service to meet all client/members’ needs and to promote the WTW brand.