Overview
Pet Welfare Assistant (Off site) – Blue Cross UK
Job details
* Department: Rehoming & Fostering Services
* Location: Sheffield
* Compensation: £23,993 per year
* Contract: Permanent, Full time
* Closing date: Wednesday 24th September 2025
* Interview date: w/c 29th September
Application deadline: 23 September 2025
What the role involves
* Offsite animal care within our Rehoming & Fostering team in Sheffield.
* Manage the care of pets in offsite services, including fostering or Home Direct arrangements.
* Ensure welfare standards are met and rehabilitation plans are followed and supported for pets in foster homes.
* Assess pets preparing for a new home in offsite services to support timely rehoming outcomes.
* Provide high-quality customer service as the public face of Blue Cross at our centres.
* Work full time on a rota that includes weekends and public holidays.
About you
The person will be empathetic, intuitive, and focused on animal welfare, with experience in a similar environment. You should be able to assess pet needs, recognise behavioural signs, and have a basic understanding of medications such as flea treatments and diabetes management. You are self-motivated, collaborative, and able to develop practical solutions for the best care outcomes. Strong communication skills, resilience, and emotional intelligence are essential to support clients and colleagues.
Knowledge, skills, and experience
* Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
* Experience recording information accurately and communicating clearly with others.
* Experience in a customer-focused environment with a track record of high customer satisfaction.
* Good organisational and administration skills, including computer systems.
* A full driving licence.
* Ability to demonstrate, understand and apply Blue Cross values.
Desirable:
* Qualification or experience in animal behaviour or animal training.
* Experience of cash handling.
* Experience working to health and safety procedures.
* Understanding of safeguarding issues.
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 24th September 2025. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
* Full-time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
* Wellbeing programs for physical and mental health
* Free GP access via MetLife (24/7 GP services), private prescriptions and more for you and your family
* Free physiotherapy advice and face-to-face intervention
* Health cash plan
* Unlimited access to an employee assistance programme
* Pension scheme with enhanced employer contribution
* Professional and personal development support
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family-friendly policies
* Recognition scheme
* Annual volunteer days
* Discounts for charity workers across retailers
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