Job Overview
Role: Soft Services Supervisor (Mobile)
Hours: Monday to Friday, 8:00am – 4:00pm
Location: Herts CLCH NHS – Watford – Langley House, with occasional support for Potters Bar Community Hospital.
Mitie seeks a motivated Soft Services Supervisor to support delivery services for our Catering and Cleaning teams.
Role Responsibilities
* Build strong relationships with clients and internal teams.
* Conduct cleaning and catering audits for the site.
* Monitor performance against SLA’s and cleaning specifications.
* Schedule teams’ rosters, sick and annual leave cover etc.
* Ensure service delivery across contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting and Compliance).
* Manage employee wages and ensure health & safety compliance.
Required Qualifications
* Previous experience in soft services, catering or operations.
* Knowledge of National Standards for Healthcare Food and Drink.
* Comfortable with Microsoft Office packages.
* Excellent customer service and communication skills.
* Food hygiene qualification is highly desirable.
* Supervisory or managerial experience.
* Strong organisational skills and time management.
There’s a place for you at Mitie – join us today!
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