Collating PCN reporting and performance -Deal with patient requests to book clinical appointments for services offered by Bromley GP Alliance -Complete EMIS tasks -Deal with patient enquiries, cancellation requests efficiently and swiftly ensuring patient satisfaction -Maintaining and inputting sessions onto EMIS -Supporting the management of the Alliance admin emails -Liaising with GPs and host practices -Providing admin and secretarial support to the services -Participate in service audits as directed by the clinical lead -Providing clerical assistance to the management team as required -Have full understanding of EMIS, ERS and Rotamaster system -Undertaking a wide range of administrative duties which include ensuring information is managed correctly, filed and followed up accordingly -Have working knowledge of all software and hardware, i.e. photocopier, email, patient information system -Support with newsletters and bulletins -Ability to learn new systems training will be provided