1. Location: Long Eaton
2. Salary: GBP - GBP per day
3. Start Date: 16/02/
4. Contract Type: Contract
3rd Line Support / Infrastructure Engineer
£ per day | Inside IR35 | 12-week contract
Location: Long Eaton | Workstyle: 3 days per week on-site
3rd Line Support / Infrastructure Engineer required to manage escalations across a Microsoft estate – Intune, Entra ID and Azure access management.
The role:
We are working with a well-established organisation in Long Eaton that requires a 3rd Line Support / Infrastructure Engineer for a 12-week contract.
You will be picking up escalations from their managed service provider and acting as a key point of technical resolution across their Microsoft estate. This is a hands-on role focused on troubleshooting, configuration, and supporting business-critical infrastructure.
You will be responsible for:
5. Managing and resolving 3rd line escalations from the MSP
6. Configuring and managing devices using Intune and Entra ID
7. Supporting Azure access and identity management functions
8. Handling tickets through the Halo ITSM tool
9. Carrying out basic configuration within Halo (experience desirable but not essential)
10. Supporting the smooth day-to-day operation of the Microsoft environment
This is an on-site role, three days per week in Long Eaton, and requires someone who can step in quickly and provide support from day one.
What we’re looking for:
11. Previous 2nd/3rd line support or infrastructure experience
12. Good knowledge of Microsoft environments
13. Exposure to Intune device configuration
14. Entra ID administration
15. Understanding of Azure access and identity management
16. Experience working with an ITSM tool (Halo desirable but not essential)
17. Comfortable handling escalations from an MSP environment
18. Immediately available
Contract details:
19. £ per day
20. Inside IR35
21. 12-week contract
22. 3 days per week on-site in Long Eaton