TEMPORARY | OFFICE BASED I am working with a client in Normanton, Wakefield to recruit a Customer Service Account Manager role on a temporary basis. This is a full-time, fully office-based role. The RoleYou’ll manage your own customer accounts, handle inbound enquiries, make proactive outbound calls and maximise sales opportunities. This role suits someone chatty, personable and commercially aware who enjoys working in a friendly, fast‑paced office. What You’ll Be Doing Building and maintaining long‑term customer relationships Handling inbound calls, enquiries and quotations Making proactive outbound calls to grow existing accounts and win new business Spotting upsell and cross‑sell opportunities Preparing accurate quotes and converting them into orders Supporting marketing and sales campaigns with follow-up calls Keeping CRM records up to date What We’re Looking For Confident, outgoing personality and strong telephone manner. Sales, retail, customer service or account management experience Ability to multitask, prioritise and stay organised Strong communication skills – written and verbal Motivated by targets and delivering great service Proactive, adaptable and able to work well in a busy office. If you enjoy talking to customers, working towards goals and being part of a supportive team, this is an excellent opportunity to build your career in sales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4775619