Mills CNC holds exclusive distribution rights for DN Solutions and Zayer Machine Tools in the UK and Ireland, catering to a diverse range of manufacturing businesses by offering comprehensive CNC machine tools and automation solutions tailored to their specific requirements.
Our machines, including lathes and machining centres, are widely utilized in various manufacturing companies, exemplifying our extensive presence in the industry. Areas of manufacturing covered include:
* Aerospace and defense
* Power generation
* Motorsport
* Oil and gas
* Medical
* Automotive
* Precision component manufacture
At Mills CNC, we take pride in our well-established reputation for delivering exclusive machine tools that are renowned for their quality, reliability, and performance. However, what truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers.
As a Parts Coordinator you'll provide first class technical parts sales to our customers.
What you’ll be doing:
This role is responsible for managing technical parts sales, supporting customers with parts identification, and ensuring efficient order processing and dispatch. It involves close coordination with service teams, suppliers, and international partners to maintain stock accuracy, process warranty claims, and uphold profitability targets. The position also includes hands-on support in stores operations, goods handling, and administrative tasks related to invoicing and logistics.
Who we’re looking for:
* Excellent communication skills
* Customer focused coordinator with previous experience of internal sales
* Self-motivated and proactive mindset, able to manage their own time and workload
* Methodical thinker who can approach problem solving with a fact based and open mindset
* A good level of IT literacy and able to use Microsoft office and D365 or other similar systems.
* Able to manage cases, produce reports and liaise with other departments, engineers, management and customers.
Essential Skills or Qualifications for the role:
* Experience in a sales based role
* Previous customer support experience
* IT Literacy - use of PC software packages such as Microsoft office, D365 or other similar systems
Desirable Skills or Qualifications for the role:
* Machine tool knowledge
* Ability to read mechanical, electrical and parts drawings
In addition to the standard 25 days of annual leave (plus Bank Holidays) and an attractive salary package, the selected candidate will enjoy a comprehensive range of benefits, such as life assurance, private healthcare, and discounts at renowned gyms and retailers nationwide, among other perks available through our employee benefits scheme.
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