IT Support Engineer Required to join an IT company based in Hampshire this role is paying £150-£200 per day (Inside IR35)
Basingstoke - Onsite/Hybrid | 1-month rolling contract
We're looking for an IT Support Engineer to join on a rolling contract basis, providing BAU support across users, devices, and core systems.
The role
Provide 1st/2nd line support via the service desk (remote and in person)
Manage and resolve tickets within SLA, escalating where needed
Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners)
Update and maintain Active Directory and M365 accounts
Support starter onboarding and leaver offboarding processes
Monitor backups and asset management tools
Liaise with 3rd parties for equipment repair and licensing
Skills needed
Strong end-user support background, with experience in ticketing systems
Good knowledge of Active Directory and Microsoft 365
Confident troubleshooting PC hardware and peripherals
Clear communicator at both technical and non-technical levels
Able to prioritise and work calmly under pressure
*Rates depend on experience and client requirements
TPBN1_UKTJ