Drapes and Blinds is a leading, bespoke blinds and curtain manufacturer, based in Winton, Bournemouth. We work with the best suppliers and take special care over consultations with our customers to make sure they are getting exactly what they want for their home or business. We take pride in the quality of our workmanship and the service we give our customers.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
We are looking for a motivated and highly organised Office & Showroom Coordinator to join our small team and play a varied role in coordinating the daily administrative, customer service and bookkeeping functions to ensure the office and showroom run smoothly and efficiently.
What you will do day-to-day:
* Oversee the day-to-day running of the office and showroom
* Provide customers with product information and show product samples for curtains, blinds, shutters, poles, etc.
* Manage correspondence, phone calls and customer enquiries
* Book appointments/diary management
* Use QuickBooks online accounting software for invoice processing and credit control
* Prepare customer quotes
* Order products and organise deliveries and collections
* Coordinate online social media posts
* Purchase office supplies
* Liaise with suppliers and clients as needed to support operational efficiency
* General administration and filing
* Assist in the warehouse making vertical blinds
* Keep office and showroom tidy and clean
* Tasks of the role may vary from time to time in needs with business requirements
What we are looking for:
* Previous office administration experience essential
* Confidence using Outlook, Word and Excel and online accounting software
* Face-to-face customer service experience
* Ability to learn and take on practical warehouse tasks
* Excellent written, numeracy and verbal communication skills
* Professional telephone manner
* Strong organisational skills and ability to multitask
* Proactivity and ability to work xsngvjr independently
* Friendly, approachable and team oriented
* Ability to manage priorities and meet deadlines
* Good timekeeping and a high level of attention to detail
* Retail experience or experience working in a similar industry preferred but not essential
* Bookkeeping experience preferred but not essential
* Knowledge of QuickBooks desirable but not essential
Training will be provided.
What we offer:
* Work hours - Monday to Friday 9.00 am to 5.00 pm with an hour lunch (35 hours per week)
* Salary £25,480 per annum, plus pension
* Free on-site parking
* 20 days holiday plus bank holidays