Veterinary Receptionist (Maternity Leave)
Here at Glenthorne, we are looking for a kind, compassionate person to join our team as a Veterinary Receptionist to cover maternity leave. This is a full-time role working 40 hours per week between 8:00am and 7:00pm. There will be 1 in 3 Saturday mornings and bank holidays on a rota basis. The role involves working at both our Uttoxeter and Tutbury practices.
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that supports one another, creating a friendly and supportive environment.
Main responsibilities of the role include but are not limited to:
* Liaising with clients and clinical staff to provide high-quality customer care.
* Meeting and greeting clients and pets.
* Booking appointments and managing diaries.
* Handling telephone and email enquiries.
* Processing payments for services and products.
* Managing cash and end-of-day banking.
* Maintaining a clean and safe environment for clients and pets.
Want to know more about us?
Glenthorne Vets is a great place to work because we all strive toward the common goal of offering excellence in veterinary care. We believe that this starts with being an excellent place to work; when our staff are happy, our clients are happier. Our team includes 6 FTE Small Animal Vets, 5 FTE Large Animal Vets, 2 FTE Mixed Animal Vets, and 8 FTE Nurses, all ready to support our new graduates.
Benefits include:
* 6.6 weeks of annual leave
* Additional leave for your birthday, added to your holiday allowance
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Support for non-accidental injury cases
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – discounts and cashback through Reward Gateway
* Discounted staff pet care
The Glenthorne Veterinary Centre, Uttoxeter
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