The Opportunity
The Business Manager Rabanne will look after our location in Selfridges, they'll be responsible for delivering exceptional customer service, driving sales volumes, and building strong customer relationships. They manage multiple locations and teams, plan effective rotas, prioritize daily tasks, and ensure accurate inventory checks. The role involves communicating corporate strategy, setting objectives, coaching team members, appraising performance, recruiting high-caliber staff, and handling employee issues. The Business Manager ensures luxury service standards, leads by example in product knowledge and selling techniques, handles customer complaints, implements event calendars, and maintains merchandising and POS standards. They aim to achieve sales targets, analyze sales data, monitor competitor activity, promote in-store events, build relationships with store management, and manage counter administration and reporting.
We'd love to meet you if you have
1. Previous experience in an Account Manager/ Business Manager/ Key Holder, Assistant store manager role
2. Previous experience within the fragrance, beauty, fashion or luxury industry
3. A positive mindset to allow for short notice changes of working schedules and flexibility to quickly adapt to a new working schedule is very important
4. The ability to quickly adapt to working with different promotions, product launched or activity unique to that store
5. The flexibility to adapt to working with the store team and on your own, you must be self-sufficient and motivated to work alone and be able to priority your workload
A few things you'll love about us
6. An entrepreneurial, creative and welcoming work culture
7. A range of learning and development opportunities
8. An international company with plenty of opportunities to grow
9. A competitive compensation & benefits package