REF/ 104572
Housing Manager - Co-operative Services
239 Holliday Street, Birmingham, B1 1SJ
Homes & Communities department
£39,980.65 per annum + £1,680 car allowance
37.5 hours per week
Closing date: Friday 11th July 2025
About the role
An exciting opportunity has arisen in the Homes & Communities department managing our co-operative team. The team provides a high-quality housing service to a portfolio of co-operative properties across Birmingham and Walsall in accordance with individual Housing Management Contracts.
You will ensure a coordinated service delivery approach to identified housing management tasks associated with income management, allocations and lettings, breaches of tenancy, resident engagement and the recording of reports of repairs and maintenance jobs on the housing management system to deliver excellent customer service to residents.
You will develop a positive working relationship with all Co-operative Committees, ensuring organisational representation at formal meetings when required which may include up to six evening meetings per month.
The successful candidate will pro-actively work with colleagues across all Trident departments, in particular the Homes and Communities Department, Technical Services and Finance to support the aims and objectives of the Co-operatives and identify opportunities to further develop the co-operatives in line with their vision and values such as sourcing additional training and increasing resident engagement and community development initiatives.
Who we're looking for?
You will have considerable experience of working in the social housing sector.
You will be passionate about social housing and enthuisiastic for your own career development and that of your team.
It is essential that you have good communication skills and a ‘can do' approach to working positively with internal and external stakeholders and forging new partnerships to address key issues and achieve agreed outcomes
You will be a strong and motivated leader, able to work under your own initiative, organising your workload to meet goals and KPIs that are set.
Why join us?
This is not just a ‘job' this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.
Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:
Trustworthy
Collaborative
Accountable
People Focused
Caring in all we do
The benefits
34 days annual leave, plus the option to purchase up to 5 additional days
A day off for your birthday
4 days off when you move home
Life assurance (3 x salary)
Employee Assistance programme & wellbeing programme
Flexible Working options
Learning & Development opportunities
Who we are?
Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.
The Group consists of;
Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.
We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
As a Disability Confident Committed Employer, we have committed to:
ensure our recruitment process is inclusive and accessible
communicating and promoting vacancies
offering an interview to disabled people
anticipating and providing reasonable adjustments as required
supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
at least one activity that will make a difference for disabled people
How to apply?
If you think this role is a good fit for you, click apply and upload your CV!
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
We reserve the right to close this vacancy early should sufficient applications be received.
At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.
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