Overview
Join to apply for the Deputy Store Manager role at Take Up The Cross.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. As a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience. So whether its about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, there'll be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.
A day in the life of...
A Deputy Store Manager Youll spend your time doing so much more than sitting! Here are just a few of the things youll be getting up to.
* Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback
* Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
* Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop
* Supporting ongoing personal development through setting clear and achievable goals
* Assessing individual performance through observation thus enabling the identification of training and development needs
* Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
* Leading the team in the Store Manager's absence
In an ideal world...
You dont need to have furniture experience because leadership isn't about knowing what type of cushion interiors make a sofa comfy. We are looking for someone who thrives when leading a team, drives high performance, leads morning meetings that kickstart the day, and cares about nurturing our Sofologists to help them be better and do better.
We know that none of our customers are the same and that goes for our Sofologists too – there truly is a seat for everyone at Sofology!
A Little About Sofology
We're a fun place to be and our people are priceless. We're proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We embody our values in every aspect of our work.
Roll Out The Red Carpet – From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
Bold By Design - We're a courageous brand with ambition and drive. We'll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and encourage you to complete your application as soon as possible.
Equal Opportunity DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. Across the Group, we want to create an environment where everyone feels at home.
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Responsibilities
* Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback
* Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
* Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop
* Supporting on-going personal development through setting clear and achievable goals
* Assessing individual performance through observation thus enabling the identification of training and development needs
* Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
* Leading the team in the Store Manager's absence
Qualifications
* Leads a team effectively with morning meetings and clear communication
* Comfortable coaching and developing Sofologists to improve performance
* Strong customer-focused mindset and ability to maintain high standards of store presentation
* Willingness to learn about products and share knowledge with the team
* Ability to thrive in a fast-paced retail environment
Benefits
* Great basic salary with generous, uncapped team bonus
* Plenty of opportunities to learn & grow
* 30% discount across the Group, plus 15% for your friends and family
* Access to discounts at 100s of high street retailers
* Mental, physical and financial support (EAP)
* Enhanced maternity & adoption pay
* Spend up to £1,500 at Currys / PC World and spread the cost through Sofology
* Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend
* A contributory health scheme, flu vaccines, access to a Doctor and private health check
* Income protection, bereavement and life assurance
* Holiday buy back scheme (5 days)
* Sharesave, volunteer days and a cycle to work scheme
Note: This job posting may include references to other roles and regions as part of the original text.
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