Company Overview
Pure Leisure Group operates in the hospitality and leisure industry, focusing on providing holiday experiences through picturesque holiday parks across various regions in the UK.
Summary
We are seeking a dedicated Receptionist to join our team at Lakesway Holiday Park, Levens. You will be the first point of contact for our guests, ensuring they have a warm and welcoming experience while contributing to our mission of providing exceptional holiday getaways.
Responsibilities:
* Liaising with park teams, to provide the best experience for our guests
* Dealing with enquiries from internal and external customers
* Reception duties, resolving guest queries and answering the telephone and online enquiries
* Ensuring all paperwork is managed and organised well
* Cash handling
* Processing payments
* To undergo specific training as indicated by the Manager as and when required
* Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices
* Comply with company policies, rules and procedures at all times
* Any other duties as required by your line manager commensurate with your role
Requirements for the position:
* An excellent telephone manner
* Good time management – multitasking
* Great customer service and organisational skills
* Computer literate
* A friendly and approachable personality
* Dependability
* The Right to Work in the UK
If you are ready to embark on an exciting journey with us at Pure Leisure Group, we invite you to apply today and help create unforgettable experiences for our guests
Job Type: Part-time
Expected hours: 30 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
Experience:
* Customer service: 3 years (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person