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Case manager (court of protection)

Bristol (City of Bristol)
Clarke Willmott
Case manager
Posted: 27 April
The role

<div><h3>About the Role</h3><p>We are currently looking for a Case Manager to join our Court of Protection team in our Bristol office. This is a great opportunity to join a successful and supportive team, in a role you can have a genuine positive impact on the individuals you are working with.</p><h3>Day to Day Responsibilities</h3><p>You will be responsible (under supervision) for managing the financial affairs of vulnerable people, in particular, those with limited mental capacity.</p><p>Regular duties will include but are not limited to:</p><ul><li>Being the main point of contact for clients / third parties.</li><li>Complete monthly cabinet check exercise.</li><li>Raising CW bills as appropriate.</li><li>Reviewing care funding position and completing financial assessments, making funding applications as/when required. Managing funding where applicable including direct payments.</li><li>Completion of necessary checklists and reviews (Initial Appointment, New Admin Year, Monthly, Property sale / purchase, Moving home, Deceased)</li><li>Complete annual Benefit Reviews making new claims as/when required. Updating DWP of relevant changes as appropriate.</li><li>Arranging necessary Insurance</li><li>Obtaining Quotes.</li><li>Checking OPG reports and referring as required.</li><li>Dealing with Post</li><li>Managing emails received via COP email inbox</li><li>Finalising annual visit checklist and undertaking the annual deputy visit (where appropriate).</li><li>Arranging and preparing for annual IFA meetings</li><li>Managing employment of carers including monthly payroll arrangements</li><li>Managing receipt of Periodical payments including evidencing proof of life</li><li>Authorising payments on HSBC.net</li><li>Deputy Accounts / Reconciliation.</li><li>Draft Best Interest Decisions (for deputy approval)</li></ul><p>It is an integral part of this role that you comply with information security and all firm policies and procedures.</p><h3>What Makes You Right for This Role</h3><p>It requires a caring nature, seeing this role as more than a ‘job,’ taking your responsibilities to our vulnerable clients very seriously, whether the task is big or small. When it comes to individuals’ lives, every detail matters, so you will be someone who considers the wider implications of what you do, and who likes to go the extra mile.</p><p>You will have good numeracy skills to help with the financial management and record keeping, and a competent knowledge of Microsoft Excel.</p><p>You will understand the importance of financial budgeting and sustainability and your role in managing client budgets.</p><h3>Relevant Knowledge and Rules</h3><p>You are expected to be aware of relevant rules and regulations including but not limited to:</p><ul><li>OPG professional deputyship standards</li><li>Mental Capacity Act 2010</li><li>Court of Protection Rules and associated practice directions</li></ul></div>

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