Retail Account Manager
Salary: £30,000 - £35,000
Location: Leeds
We are seeking a passionate and results-driven Retail Account Manager to accelerate growth within the Quick Service Retail (QSR) channel. This is a high-impact role with significant exposure at both UK and global levels.
You will manage relationships with small-to-medium QSR customers (5-50 sites), develop and execute Joint Business Plans, and drive ice cream distribution across the channel. Additionally, you'll play a key role in identifying and on boarding emerging QSR accounts aligned with our long-term strategy.
Key Responsibilities
* Full P&L ownership for designated QSR accounts, delivering volume, turnover, and profitability targets.
* Build strong, sustainable customer relationships and execute winning Joint Business Plans.
* Monitor in-month performance vs forecast, managing pricing, range changes, and S&OP processes.
* Provide clear, actionable business reviews and updates to internal stakeholders.
* Identify and grow new QSR accounts to support strategic objectives.
What We're Looking For
* Proven experience in customer management, ideally from a CAE/CAM role.
* Strong commercial acumen with end-to-end P&L management experience.
* Exceptional relationship-building and negotiation skills.
* Ability to leverage category, shopper, and customer data to create compelling selling stories.
Core Competencies
* Accountability & Responsibility
* Consumer & Customer Focus
* Bias for Action
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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