Harrison Carloss is looking for a Senior Account Manager or Account Director to join their team in Stoke-on-Trent.
We’re looking for an awesome and experienced addition to our Client Services team.
If you’re a Senior Account Manager or Account Director looking to take the next step in your career, then this could be the perfect opportunity for you!
A few things you probably need to know… We’re looking for someone who can hit the ground running and start building lasting relationships with our clients. You ideally need a minimum of 3 years’ experience in an agency environment, a passion for strategic marketing, and excellent communication skills.
Soft Skills:
* Communication Skills
* Teamwork
* Problem-Solving
* Time Management
* Critical Thinking
* Interpersonal Skills
* Creativity
* Decision-Making
* Attention to Detail
* Self-Motivation
* Leadership
* Stress Management
Requirements:
* 3+ years’ experience working in a full-service or digital agency environment in a client services role
* Passionate about all things marketing and strategy
* Excellent communication and organisational skills
* Confident coordinating timelines and schedules
* Accurately understands and executes project and creative briefs
* Innovative and creative
* Self-starter uses initiative
* Fast-learner and multi-tasker
* Sociable with a desire to work in a motivated & fun team
* Thrives in a fast-paced and collaborative environment
* Strong attention to detail
* Clearly articulates feedback
Duties:
* You’ll be part of the team managing the relationship with clients and delivering first-class levels of customer service
* Managing client campaigns, making sure all the elements of that campaign are built, implemented and managed on time and to budget
* Progressing marketing activity prescribed for the client
* Planning and delivering marketing campaigns for clients whilst also keeping up to date with the latest trends
* Keeping in touch with clients at key points and proactively reporting results to them
* Dealing with any account issues and resolving with the help of internal teams
* Quality assuring the information we receive and send to the client
* Documenting your work with each client including the use of our job CRM system
* Reviewing results with the team to ensure that everything is on track for the client
* Identifying any opportunities for growth with your clients and ensuring profitability of your accounts
* Getting to know our clients and their wider business, ensuring we are positioned as a key partner and extension of their team
* Occasional travel to client meetings
* Competitive salary dependant on experience
* Flexible start and finish time
* 33 Days holiday (including bank holidays)
* Additional holiday after 5 years of service
* 24 days work from home allowance
* Death in Service cover
* Company Pension
* Creative & culture-filled modern office
* Relaxed working environment
* Regular team events
* Free Nespresso, tea, coffee and fresh fruit
* Be part of a growing and multi-skilled team
Don’t bring us the answer, just the problem. We're a strategy-led creative and digital agency with a passion for problem-solving.
Get discovered by leading agencies searching for new talents. Submit your CV and take the next step in your career.
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