Job Information
Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us .
Family Support Worker - Duty & Assessment / Mash
Achieving for Children is an award-winning social enterprise delivering children’s services across Kingston, Richmond and the Royal Borough of Windsor & Maidenhead. We are proud to be rated Good by Ofsted, reflecting the strength of our practice and our commitment to improving outcomes for children and families. This role sits within the Duty & Assessment/MASH service and focuses on providing high-quality, responsive support in line with statutory safeguarding responsibilities. You will work closely with social workers to support assessments and investigations, undertake direct work with children and families (including life story work and building family resilience), and collaborate with multi-agency partners to ensure children’s needs are met in line with safeguarding guidance and national reforms. Strong recording skills and the ability to manage competing deadlines are essential.
Operational area Windsor and Maidenhead Primary place of work Maidenhead Town Hall, SL6 1LF Appointment type Fixed Term Length of contract 12 months Business area Children's Social Care Full time/Part time Full-time Salary from £25,143 (G4.29) Salary to £28,413 (G4.34) Hours 37 Estimated Interview date/s TBC Closing Date 15/03/2026 Job Reference 2266 Documents
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About the role
The Family Support Worker will work in close partnership with children and their families to support social workers in undertaking assessments and investigations. They will carry out direct work with children, young people and families, including building family resilience, supporting with practical tasks and undertaking one-to-one work such as life story work.
The Family Support Worker will:
2. Work collaboratively with internal and external stakeholders to ensure children’s needs are effectively identified and met.
3. Actively promote and encourage the participation of children, young people and families, following best practice in safeguarding and adhering to agreed policies and statutory guidance where concerns arise.
4. Maintain accurate and comprehensive records of all casework on the recording system, evidencing good practice throughout the child’s journey and supporting inspection frameworks that assess outcomes for children and young people. This will include preparing written reports and providing evidence as required, including reports for Court proceedings where necessary.
This role offers hybrid working, with a minimum of two days per week based in the office.
For further information about this role, please contact Lynda Gutteridge at
About you
You should have good interpersonal skills with the ability to relate to and engage with children, parents, carers and other professionals. Experience of delivering front line statutory interventions is an advantage, but not essential, and you should be willing to attend training and learn from other professionals too. You will be resilient, flexible and a good communicator and it would be helpful to have some knowledge of legislation applicable to this role e.g. Children Act 1989. You will also need:
5. A full and valid driving licence and access to own transport
6. A good standard of written and spoken English
7. To be able to address specific equality and/or diversity issues within your practice with service users and/or colleagues and take action to address these
8. An ability to keep and maintain accurate records in a timely way
9. An ability to meet deadlines and work well under pressure
About our benefits
We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:
10. 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract)
11. Tailored induction sessions commencing on the date you start working for AfC
12. Local Government salary and pension scheme (LGPS or Teachers Pension)
13. Flexible working options - helping to keep a good work life balance
14. A comprehensive Employee Assistance Programme
15. A range of staff benefits and discounts
16. An excellent learning and development offer to support your career pathway
To find out about all of the breadth of benefits of working for Achieving for Children. For our social work offer. For our Recruitment Journey,
Important Information
Start dates: Achieving for Children have meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.
Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.
Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.