We’re looking for enthusiastic individuals to join our client in Barton-upon-Humber! Whether you come from a call centre, hospitality, or retail background, full supportive training is provided.
Customer Service Advisor – No Weekends or Evenings!
£25,747 per annum + £500 quarterly bonus
Monday to Friday, 8:55am – 5:30pm (8 hours per day, 40 hours per week)
Permanent
This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily.
As a Customer Service Advisor, you’ll deliver high-quality service to customers, handling queries, updating accounts, and resolving any complaints that arise. This is a purely customer service role with no sales or cold calling elements.
Benefits include:
Access to health & discount platform after 1 year of service
Full supportive 4-week training programme
EE discount
Staff discount (after 1 year of service)
Eye care vouchers
Free onsite gym (available 24/7)
Free onsite parking
Complimentary refreshments throughout the day
Two subsidised canteens
Fantastic progression opportunities with real success stories
Customer Service Employee of the Month awards
A Customer Service Advisor will be required to:
Handle customer enquiries and provide appropriate solutions and recommendations
Maintain accurate records of customer interactions
Follow up with customers to ensure satisfaction
Liaise with showrooms
Proactively resolve customer queries
Build and maintain strong relationships
Escalate issues where necessary
Handle complaints professionally
Strive to improve customer satisfaction and retention
What makes a great Customer Service Advisor?
Ability to commute to Barton-upon-Humber daily
Previous experience in customer service (call centre, retail, hospitality, etc.)
Experience working towards targets
Excellent written and verbal communication skills
IT literate with good Microsoft proficiency
Strong organisational skills
Does this sound like your next role?
If you’re a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you!
If calling the office, please ask for Jess Patterson.
At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for roles, and help you find your next opportunity. Please visit the Venatu company website to read our full privacy policy.
#DONCALL