Job Description
Our?Apprenticeship Programme?is not one size fits all. Just like our delicious food, our scheme is carefully prepared to help you learn more, experience more and succeed more.
The Business Administrator Level 3 apprenticeship programme is a fantastic opportunity to learn whilst working, including supporting and engaging with different parts of the organisation and communicating with key stakeholders. When joining the Credit Control Team as an Administrator Apprentice you will get hands on experience with clients and is a great way of progressing towards management responsibilities as part of career development.
Support will be given throughout your apprenticeship with mentors guiding you through the role and continuous development of skills and behaviours to exceed personal goals and business objectives.
This role is offering flexible hybrid working with 2-3 days based in our Kent office for team collaboration and meetings, so you must be with in a commutable distance. Please note that the first 4 weeks will be on-site.
The apprenticeship will provide on the job training, where you will apply new skills and knowledge gained to real life operations such as:
Handle all inbound customer calls & emails in a polite & empathetic manner
Ensure all customer queries are dealt with effectively & efficiently
Maintain effective liaison with a range of internal staff & customers and keeping accurate records of all correspondence
Assist Credit Control with their portfolio of accounts when required
Skills and competencies required:
Experience with Microsoft packages ideally prior knowledge of SAP
Experience of having worked in a fast moving, pressurised team environment with a large volume of inbound calls
Excellent customer service & administrative skills.
High level of accuracy and attention to detail
Excellent interpersonal & problem-solving skills
Reliable team player
GCSE 3/D/Level 1in Maths and English
????Benefits
Sysco Perks: Access hundreds of discounts, cashback deals and exclusive offers at High Street stores, restaurants, cinemas, and attractions through LifeWorks Perks.
Employee assistance helpline and wellbeing portal - Access confidential support, resources and services for your mental, physical, social, and financial wellbeing, any time, 24/7.
Excellent work life balance including additional holiday - Purchase up to 5 additional days annual leave per year.
Cycle to Work Scheme ?
This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.
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