Part‑time, £12.71 per hour. Contracted hours: 16 per week. Permanent contract.
Location: J, Fairacres Retail Park, Marcham Road, Abingdon, Oxfordshire, OX14 1BY.
Role
As a Store Colleague you will play a vital role in ensuring customers have an outstanding experience at our pet care centres. You will exceed customer expectations, uphold top pet care standards, support excellent operations, build strong customer relationships and meet target‑driven retail goals. Availability across 3‑4 days per week, including Tuesday, Wednesday, weekends, and shifts from 7:00 am to 8:30 pm is required. Morning shifts involve setting up the store, supporting deliveries and stock processing.
What You Will Bring With You
* Outstanding Customer Service: capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem‑Solving: skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: keen interest in ongoing learning and professional development.
* Target Focus: recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: willing to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20 % colleague discount in stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in the local community
* Career progression opportunities
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