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Senior it service manager

Blackpool (Lancashire)
Graphicsunlimited
It service manager
Posted: 4 July
Offer description

Join to apply for the Senior IT Service Manager role at Graphics Unlimited (Vic) Pty Ltd

Pay up to £66,058, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work-life balance.

DWP. Digital with Purpose.

DWP is the UK's largest government department, helping people into work and making payments worth over £195bn a year to support vulnerable populations.

We are seeking a Senior IT Service Manager to join our community of tech experts in DWP Digital. We are transforming government services with innovative, scalable, and user-centric digital solutions used nationwide.

The role involves defining and designing support models for IT services, implementing strategies to ensure stability and performance across multiple platforms, and fostering relationships with stakeholders and suppliers.

Requirements include:

ITIL qualification or equivalent experience.

Management experience in large-scale IT Live Service environments with multiple suppliers.

Experience in delivering support strategies for products and services.

Experience working with senior business stakeholders to meet service needs.

Leadership experience in delivering IT service excellence.

Location options include Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield, with a hybrid working model (60% office, 40% home).

Benefits include a salary of up to £66,058, a civil service pension with 28.9% employer contributions, starting leave of 26 days, and up to 3 extra days off per month via flexi-time. Our benefits promote work-life balance and include flexible working, professional development, discounts, interest-free loans, and social activities.

Apply now for more information and to submit your application.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industry: IT System Training and Support

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