About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our customers expect. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning by earning their trust and loyalty.
Key Responsibilities
* Stock replenishment - ensuring shelves are as full as possible and products are in the right place at the right time for our customers.
* Fulfilling online customer orders ready for our drivers to deliver to customers’ doors.
* Reducing wastage by following product due diligence and applying markdowns to items approaching their sell-by dates.
* Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
* Maintain a safe and tidy working environment with general shopkeeping tasks.
Skills and experience
* Essential: strong communication skills to work effectively as part of a team and with customers.
* Desirable: experience in a customer-facing role.
* Desirable: up-to-date knowledge and strong interest in food and drink trends.
* Desirable: flexible approach to support the whole branch.
Varied hours of part-time work across seven days to include weekends, between 20:00 and 07:00.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify, and we are committed to price, quality and service.
As Partners we share the responsibility of ownership and its rewards. We contribute to our success by working together through good and challenging times, treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually and as a team.
As Partners, we make all the difference. And, we all own it.
Important points to note:
* Some roles may be subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during recruitment. DBS checks will be carried out by a third-party body and financial probity checks may be required for some roles.
* Vacancies can close early if there is a high number of applicants.
* We support flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts. Please discuss this with the hiring manager during your interview.
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