About Dreams
"Dreams" is a bed retailer with stores nationwide. We offer a friendly, customer-focused environment and aim to help people find the right sleep solutions.
Dreams is part of Tempur Sealy and has been supporting customers since 1985. We operate over 200 stores and provide a range of products and services to help customers sleep better.
What you get
* Competitive salary: £21,000 achievable on target earnings
* Commission: Uncapped commission scheme with peak incentives
* Discounts: Colleague discount on Dreams products and access to hundreds of brands
* Buy-in schemes: Opportunity to buy extra holiday, private healthcare, or savings and loans
* Learning and development: Induction with ongoing training and progression opportunities
* Wellbeing: Wellness support through Retail Trust, including a 24-hour helpline and access to counselling
* Enhanced maternity & paternity pay (New in 2024)
The job
Location: Barrow-in-Furness. Part-time to 30 hours per week as part of the Retail team. You will play a vital role in the store’s success, working with customers to understand their needs and advise on high-value purchases.
Key responsibilities include:
* Provide exceptional service to make customers feel at home, listening to needs and guiding them to suitable products
* Be on hand throughout the in-store journey, from greeting customers to understanding their sleep preferences
* Becoming a Sleepmatch Master, usingSleepmatch technology to help customers choose the right mattress
* Help maintain store appearance through housekeeping and updating displays
Requirements
* People-first: Engaging, positive personality with the ability to bond with customers
* Communicator: Excellent communication skills and ability to build rapport with customers and colleagues
* Motivated: Able to work towards KPIs and sales targets
* Team player: Contributes to an inclusive, respectful store environment
* Willing to learn: Curious and eager to develop bed-related knowledge
* Flexible: Able to commit to 30 hours per week, including weekends and bank holidays
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