Overview
St Helena Hospice is a charity providing expert inpatient and community palliative and end of life care to the people of North East Essex, supporting patients, families, friends and carers. They support around 4,500 people every year with their services.
The role
This is a commercially focused strategic leadership role, offering the opportunity to grow established and relatively new businesses as well as set up or acquire new ones. The Commercial Director is responsible for the overall delivery of commercial strategies and performance across the Retail, Lottery and Commercial Cleaning businesses, in addition to the Marketing function, with a potential to also take on responsibility for fundraising operations. St Helena is a c£24 million income organisation and generates circa 50% of this from its commercial trading activities. The role supports the organisation’s charitable and strategic objectives and reports to the Co-CEO.
Key Duties And Responsibilities
* Lead the development and delivery of commercial operations and business development for the group ensuring sustainable income growth that delivers the organisation’s charitable and strategic objectives.
* Provide advice to the Chief Executive, Senior Leadership Team, Trading Board and Board of Trustees on all strategic commercial, business development, and business innovation matters.
* Lead the non-care trading activities and businesses within the group – currently Retail, Lottery & Commercial Cleaning.
* Develop and deliver new business opportunities and ventures, including investment cases, and commercial analysis.
* Lead the brand and marketing strategy for the charity and group and ensure its effective implementation.
* Lead the development of the commercial growth plan and ensure commercial teams develop budgets and business plans that deliver agreed objectives and income targets.
* Provide inspirational leadership to the Retail, Commercial Cleaning, Lottery and Marketing functions.
You
The new Commercial Director will be joining St Helena Hospice during an important time of transition, reporting to the new Co-Executive. You will have a robust commercial background, strong experience in delivering growth, driving efficiencies, forecasting and strategic planning and exposure to marketing. Your commercial acumen, strategic and risk-based approach and inclusive leadership style will be a hugely important part of St Helena’s success.
Additional Information
If you are interested in learning more about the post of Commercial Director at St Helena Hospice or to request a copy of the Candidate Brief, please contact Laurence Wolahan (M) or Wendi Wang, of Hays Executive. To apply, upload your CV and covering letter, addressing your motivation and highlighting aspects of your skills and experience that make you a strong candidate for the post.
Dates For This Campaign
* Closing date: 28 September 2025
* Preliminary interviews: W/C 6 October 2025
* Interview: W/C 13 October 2025
Seniority level
* Director
Employment type
* Full-time
Job function
* Business Development and Sales
* Wellness and Fitness Services
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