Job Title: Project Coordinator
Location: Swindon
Reporting to: Managing Director / Commercial Director
Salary: £38,000- £43,000 depending on experience
Hours: Monday- Friday 8.00am- 5pm with 1 hour for Lunch (Office Based) Role Overview
Our client, a leading supplier of PPE and safety supplies is seeking a highly organised, commercially aware and customer-facing Project Coordinator to lead the onboarding and mobilisation of new clients.
Based in their offices in Swindon, you will be responsible for coordinating all internal functions and customer stakeholders to ensure seamless onboarding, implementation and large-scale contract mobilisations.
You will oversee everything that needs to happen to successfully set up and launch a new client contract after it's been won.
The successful candidate will act as the central point of control, ensuring projects are delivered on time, on budget and in line with agreed service levels.
This is a high-impact role critical to delivering Stronghold's growth strategy and maintaining our reputation for operational excellence.
Key Responsibilities
Client Onboarding & Mobilisation
Lead end-to-end onboarding of new customers.
Develop and manage detailed mobilisation plans.
Coordinate cross-functional teams including Sales, Procurement, Operations, Finance and IT.
Ensure all customer requirements are captured, documented and delivered.
Manage large contract mobilisations where we win multi-site or strategic agreements.
Chair mobilisation meetings (internal and customer-facing).
Ensure smooth transition from sales to operational delivery.
Project Management
Create clear project timelines, deliverables and milestones.
Track risks, issues and dependencies, implementing mitigation plans.
Maintain structured documentation and reporting.
Ensure projects are delivered within agreed timelines and budgets.
Establish standard mobilisation processes and continuously improve them.Customer Engagement
Act as primary mobilisation contact for key customers.
Build strong relationships with procurement, operations and leadership stakeholders.
Manage expectations professionally and confidently.
Provide regular progress updates to clients and internal leadership.Internal Coordination
Align departments to ensure readiness for go-live.
Ensure pricing, product range, systems setup, reporting and logistics are fully operational.
Work closely with the Sales team to understand contract scope and commitments.
Support post-mobilisation review and lessons learned processes.Requirements
Proven experience in project management, preferably in B2B supply, facilities management, industrial services or related sectors.
Experience managing customer-facing mobilisation or onboarding projects.
Strong organisational and coordination skills.
Excellent communication skills (both internal and client-facing).
Ability to manage multiple complex projects simultaneously.
Commercial awareness and understanding of contract delivery.
Confident leading meetings with senior stakeholders.
Process-driven mindset with strong attention to detail.
Proficient in Microsoft Office (Excel, Project, PowerPoint).Desirable
Experience in PPE, workplace consumables, FM or industrial supply sectors.
Experience managing multi-site national mobilisations.Personal Attributes
Calm under pressure.
Structured and disciplined.
Solutions-focused.
Accountable and decisive.
Professional and credible with senior clients.
Ambitious and growth minded.Benefits
Salary- £38,000- £43,000 depending on experience
Company wide profit bonus
(The company is having a revamp on the current rewards and recognitions with new benefits being rolled out later this year)