Job Summary
We are seeking a highly organised and detail-oriented Office Administrator to join our property inventory company. The successful candidate will play a key role in ensuring the smooth running of our office operations, supporting field staff, and providing excellent service to clients, landlords, and letting agents. Spy-I is a small but busy London based property inventory company, but the business operates from our head office in St Clears (office share with Great Welsh Escapes). Basic knowledge of West London is advantage.
Key Responsibilities
* Office Administration
* Manage day-to-day office operations, including emails, phone calls, and correspondence.
* Maintain company records, databases, and filing systems (mostly digital).
* Some opportunity in quieter months to cross over and assist with our sister company Great Welsh Escapes
* Scheduling & Coordination
* Arrange and coordinate property inventory inspections, check-ins, and check-outs.
* Manage calendars for inventory clerks and allocate appointments efficiently.
* Liaise with clients, landlords, and tenants to confirm bookings and resolve scheduling issues.
* Client Support
* Handle incoming enquiries in a professional and timely manner.
* Provide information about services, pricing, and processes.
* Build and maintain positive relationships with letting agents, landlords, and tenants.
* Reporting & Documentation
* Ensure completed inventory reports are proofread, accurate, and sent to clients on time.
* Maintain logs of completed inspections, feedback, and outstanding actions.
* Support compliance with company policies and industry standards.
Skills & Experience
* Previous experience in office administration, property services, or a related field desirable.
* Strong organisational and multitasking skills with excellent attention to detail.
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* Excellent written and verbal communication skills.
* Ability to work independently and as part of a team in a fast-paced environment.
* Customer service experience and a professional telephone manner.
Personal Attributes
* Highly organised and proactive.
* Strong problem-solving skills.
* Professional, reliable, and approachable.
* Ability to handle confidential information with discretion.
Salary & Benefits
* Competitive salary (dependent on experience).
* Free parking
The position is based in St Clears -Wednesday to Friday 9am - 5.30pm.
Please don't hesitate to ring Michelle for an informal chat if you have any questions, or send your CV for consideration to -
Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 22.5 per week
Benefits:
* Free parking
* On-site parking
Work Location: In person