Lead Conversion Partner - Fully Remote - WFH
Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.
We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.
Overview
This role is orking in the B2C team managing inbound leads from consumers and internal customers.
Our customers are the most important part of our business and as a member of the customer service team, it is vital that you have the passion as a customer service professional to deliver excellence every time you engage with a consumer.
This role is remote based working from home with 80% of time expected on the phone, following up warm leads and managing chase pipeline and converting leads into sales. The position involves keeping other teams updated on the lead, who own the client relationship. The role is heavily based in working with CRM syst...