Our client Scottish Power Energy Networks are currently recruiting for an Outage Planning Assistant to join their team based in Prenton on a contract basis initially. Ideally for this role they are looking for a competent Administrator with a relevant background. For more information on this role see below:
Job Purpose Statement
Outage Planning provides a customer notification service to all sections which will be affecting customers with planned shutdowns.
This includes the raising of jobs in corporate systems, preparing lists of customers likely to be affected, notifying customers and utilities, managing changes to planned shutdown, liaising with customers over complaints
Provide and excellent customer service in all activities
Record shutdown information into PowerOn and outage management databases
Report on performance, productivity and process compliance as required
Support other sections within SPEN as required in an emergency situation
Accountability Statements
? Support sections that require access to the electricity network with an outage notification service.
? Assess requests for planned interruptions by understanding the scope of the request through reference to 11kV and LV feeding arrangements
? Authorise or refer requests for planned interruptions for engineering assessment where appropriate
? Contribute to the minimisation of GS4 failures and proact...