The Business & Governance Officer is a key post within the Care Group management team, supporting the portfolio under the direction of the Group Service Director. Working closely with the Service Delivery Manager for Performance and Improvement, the post holder will play an integral role in supporting the organisations governance arrangements and wider business priorities. This role offers a broad and varied remit across complex clinical and non-clinical functions, providing the opportunity to work at the centre of service planning, assurance, and performance. Responsibilities will include risk management, capital planning, performance management, financial planning and monitoring, operational planning (including seasonal demand and capacity planning), service quality and improvement, and contingency planning. A significant aspect of the role involves supporting the Care Group with internal governance processes to performance manage clinical specialties. The successful applicant will develop a detailed understanding of organisational priorities and performance, enabling them to provide high-quality support, insight, and assurance to senior colleagues. This is a full-time post currently based at Glangwili Hospital, Carmarthen. The role requires on-site working for a minimum of three days per week to support effective collaboration and engagement.
* Play a key role in supporting the Directorate with the delivery of strategic priorities and key initiatives.
* Develop a strong understanding of clinical service delivery and service improvement programmes to effectively support complex projects.
* Attend meetings and take accurate, well‑structured records of discussions, actions, and decisions.
* Interpret detailed and complex information, ensuring discussions and outcomes are clearly captured and communicated.
* Apply knowledge of project and programme management principles, including process mapping and project controls, to support effective delivery.
* Prepare clear, concise, and objective reports for the Board on a range of complex and sensitive topics. Coordinate and signpost advice and guidance to operational and service delivery teams, supporting informed decision‑making.
* Line manage the Care Group administration team, ensuring high standards of administrative practice and robust document governance.
* Work flexibly and proactively, demonstrating excellent organisational skills and the ability to manage competing priorities.
* Operate with a high level of self-motivation, using initiative to work independently when required.
* The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
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