Shape the Future of Software Development as a Customer Engineer at BrowserStack Are you passionate about solving complex technical puzzles and helping the world's leading companies build amazing software? Come join BrowserStack, the world's leading software testing platform!
We help developers build bug-free software for the 5 billion internet users who access websites and mobile apps across millions of digital environments. We power over two million tests every single day for more than 50,000 customers, including major brands like Tesco, Shell, NVIDIA, and Wells Fargo.
As a Customer Engineer, you will be the trusted technical advisor for Fortune 500 companies, guiding them on their journey to build flawless digital experiences. you'll be devising smart engineering solutions that empower our customers to achieve their most ambitious goals using BrowserStack.
This role is a unique chance to constantly learn and develop, diving into diverse technologies across programming, security, and networking as needed to solve customer challenges.
Shape Our Product: You'll be the voice of the customer, capturing crucial feedback and market insights that you'll relay to our product teams to help steer the future of our platform.
Experience: You have some experience in a customer-facing technical role, preferably in the B2B SaaS space, such as a Sales Engineer or Solutions Architect.
Technical Foundation: You have a solid background in a technical discipline, such as a B.S. in Computer Science or equivalent practical experience, and are deeply familiar with the modern Software Development Life Cycle (SDLC).
At least one modern programming language (like Java, C#, Python, or JavaScript).
Continuous Integration (CI) tools like Jenkins, GitHub Actions, TeamCity, or Azure DevOps.
A deeper understanding of networking and security protocols (e.g., Speaking multiple languages: We are actively looking for French and Spanish speaking candidates
Work From Anywhere: Our Remote-First Philosophy
BrowserStack is a remote-first company. We believe that extraordinary work knows no boundaries and that talent isn't confined to a single location. This philosophy gives our team the flexibility to work from wherever they feel most productive and inspired - be it a home office, a co-working space, or a beachside café.
Our remote-first culture is built on trust, transparency, and collaboration, empowering you to create your own schedule and deliver impactful work. While we embrace the freedom of remote work, we also value connection. We sponsor planned travel for teams to come together to innovate, collaborate, and build camaraderie in person.
In addition to a competitive salary and the opportunity to make a global impact, we offer a comprehensive benefits package designed to support your well-being and growth:
Remote-First Work Environment: We offer a remote-first environment that allows our people to work from anywhere in Ireland, supported by benefits for your home office setup, connectivity, and co-working spaces.
Our unlimited time off policy ensures you can rest, rejuvenate, and spend quality time with family and friends.
Fully Funded Health Plan: Comprehensive health and dental coverage for you and your family.