We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.uk If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process Job Overview Do you want to be part of an exciting new administrative role that will be vital in supporting the booking of patients in the Diabetes Prevention Programme across ABUHB? We are looking for an enthusiastic person to join the Community Dietetics team in Aneurin Bevan University Health Board. The post holder will be based in Ty Gwent. The post holder will play a vital role in taking the lead in the Community Dietetics administrative roles to ensure the robust delivery of our Diabetes Prevention Programme. We currently offer the programme in Blaenau Gwent, Caerphilly & Newport. This post is offered as a fixed term/secondment opportunity until 31st March 2026 due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Main duties of the job The postholder will support the community dietetics team in the day-to-day administration and coordination of various community dietetic services taking place in the Health Board. To provide administrative & booking support to the Diabetes Prevention Service within the Community Dietetics Team. Ensuring the diabetes prevention service achieves booking targets & work to improve efficiency and effectiveness to the benefit of the service. Use communication skills of empathy, motivation and explanation to assist and support dietetic staff in daily operational duties such as cover planning and reporting Acting as a resource for the Team Lead & Programme Manager regarding personnel policies and procedures including: All appointments are booked within internal and national targets Patient focused booking and direct patient booking are utilised to increase clinic utilisation rates and reduce DNA rates Ensure an efficient telephone service is maintained Sickness absence and recording Attendance records and monthly payrole The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Skills Essential criteria Good written and oral communication skills Ability to plan work & meet deadlines Ability to work as part of a team & independently to deliver on tasks Polite and professional telephone manner Experience Essential criteria Experience working with the general public Experience of managing own time and organising activities Experience of using Microsoft windows, word & outlook packages Experience in typing roles and minute taking Desirable criteria Previous experience working within a patient booking role Knowledge Essential criteria 5 GCSE's or equivalent NVQ Level 3 relevant to admin role Knowledge of booking systems / PAS / primary care systems / similar Desirable criteria Knowledge of Oracle or similar systems