We’re looking for a dynamic Senior Campaign / Account Managerto take the lead on high-profile client campaigns, delivering exceptional brand experiences both in-store and out-of-store.
In this role, you’ll be the driving force behind campaign success—from creative to overseeing planning, budgeting, execution, and post-campaign evaluation. You’ll be the primary day-to-day contact for clients, ensuring seamless delivery and outstanding results.
You’ll be based at our Maidenhead office, with regular visits to activation sites and N2O’s warehouses for planning and logistics. You’ll also be on the ground during live activations, representing both N2Oand our clients with professionalism and flair.
Key Responsibilities include:
1. Account Handling
o Manage multi-dimensional campaigns with precision, creativity, and flair.
o Develop and nurture strong relationships with key clients and stakeholders across N2O.
o Understand client objectives and KPIs, ensuring campaigns are aligned and impactful.
o Lead day-to-day client deliverables, troubleshoot issues, and ensure flawless execution.
o Analyse campaign performance and provide actionable recommendations for future success.
2. Creative Direction
o Shape and deliver comprehensive creative briefs, collaborating closely with internal teams.
o Act as a visionary and guide, helping clients navigate and embrace bold creative solutions.
o Immerse yourself in the creative process to influence the future of ground-breaking campaigns.
3. Financial Stewardship
o Manage campaign margins and understand the levers that impact profitability.
o Confidently discuss budget implications with clients and identify upsell opportunities.
o Ensure campaigns are delivered within agreed costs while achieving client KPIs.
4. Operational Excellence
o Coordinate cross-functional resources to ensure seamless campaign planning and delivery.
o Mentor and develop junior team members, fostering a culture of growth and excellence.
o Champion innovation and continuously seek ways to enhance our services.
o Represent N2O as a trusted partner, expanding our reach through strategic upselling.
About N2O
N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.
Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.
Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Colnbrook, and Bedford.
* At least two years of successful professional experience in a similar Campaign or Account Management role or experience working in an agency or FMCG/Retail client environment.
* Excellent written and spoken English skills to write strong campaign reports, training documents, internal and external emails and deliver solid presentations.
* Strong project management experience with the ability to work across multiple fast-moving projects with multiple clients
* Proven client relationship development skills and the ability to think beyond the immediate execution
* Experience managing and developing people.
* Good understanding of campaign reporting and analysis.
* High level of IT literacy, including the ability to analyse data, use spreadsheets and produce reports. (Proficient in Word, PowerPoint, and Excel – oh and Microsoft Teams!).
* Strong attention to detail.
* Possession of a proactive, ‘can-do’, problem-solving attitude.
* Strong financial and commercial acumen and evidence of effective budget management experience.
* Collaborative team player
* Hold a full UK driving license and have access to a vehicle for business purposes.
* Can work flexibly including weekends when campaigns are running (time in lieu provided)
* Live within commutable distance to Maidenhead office
* Up to £45k gross per annum depending on experience plus bonus
* Hybrid working - 3 days in the office and 2 days working from home
* 23 days annual leave increasing to 30 days after each completed year of service plus bank holidays
* Buy/ sell holiday scheme
* Life Assurance
* Retail Discount Scheme
* Employee Assistance Programmes
* Digital 24/7 GP Service available from Day 1
* Free private medical / dental healthcare after 2 years of service
* Salary Sacrifice pension/ cycle to work/ car lease schemes
* Season Ticket Loans
* Our Head Office location has multiple perks including an onsite gym, free breakfast, free parking and an onsite cafe.
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